Boeing Vows to Fix Quality Lapses; Another Missing Panel Reported Last Week

From the Associated Press

Boeing said last week that it would work with employees found to have violated company manufacturing procedures to make sure they understand instructions for their jobs.

The aircraft maker detailed its latest steps to correct lapses in quality in a memo to employees from Stan Deal, president of Boeing's commercial plane division.

The memo went out after the Federal Aviation Administration finished a six-week review of the company's manufacturing processes for the 737 Max jetliner after a panel blew off one of the planes during an Alaska Airlines flight on Jan. 5.

NTSB investigator Dujuan Sevillian examines the interior side paneling of Alaska Airlines Flight 1282, a Boeing 737-9 MAX. [Image courtesy National Transportation Safety Board]



The FAA reviewed 89 aspects of production at Boeing's plant in Renton, Washington, and found the company failed 33 of them, according to a person familiar with the report.

Meanwhile, a post-flight inspection revealed a missing panel on an older Boeing 737-800 that had just arrived at its destination in southern Oregon on Friday (3/15) after flying from San Francisco, officials said, the latest in a series of recent incidents involving aircraft manufactured by the company.

United Flight 433 left San Francisco at 10:20 a.m. and landed at Rogue Valley International-Medford Airport in Medford shortly before noon, according to FlightAware. The airport's director, Amber Judd, said the plane landed safely without incident and the external panel was discovered missing during a post-flight inspection. No injuries were reported.

"After the aircraft was parked at the gate, it was discovered to be missing an external panel," the United spokesperson said. "We'll conduct a thorough examination of the plane and perform all the needed repairs before it returns to service. We'll also conduct an investigation to better understand how this damage occurred."

The Federal Aviation Administration also said it would investigate.

[This information was first published by AP]

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