Epicor offers end-to-end, industry-specific enterprise resource planning (ERP) software solutions designed to meet the needs of the manufacturing industriy. Epicor ERP provides integrated solutions for customer relationship management (CRM), manufacturing operations, supply chain management (SCM), sales management (SM), financial management, and human capital management (HCM), among others.
Recently, Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Epicor ERP. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Epicor ERP solution on their organizations.
To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several manufacturing firms with years of experience using Epicor ERP. These organizations were looking for a modern ERP solution that would increase visibility throughout the enterprise, improve efficiency, and support growth.
Key Findings -- Quantified Benefits
The following risk-adjusted quantified benefits are representative of those experienced by the companies interviewed:
Prior to using Epicor ERP, the customers typically used legacy ERP solutions supplemented by extensive manual processes. For some customers, processes ranging from relationship management to order processing, production scheduling, and financial review were managed by siloed software suites or homegrown solutions. Several firms had different ERP systems for different subsidiaries and facilities before centralizing on Epicor ERP. Visibility across the enterprise and efficiency were key issues. These manufacturers needed to improve these areas to control costs.
Want more information? Click below.